Terms And Policies

You’ve just dived into a sea of legal important text about terms, data protection, and privacy stuff.
Don’t worry, we’ll navigate these waters together.

Article 10 of Spanish Law 34/2002, of 11 July, on Services of the Information Society and Electronic Commerce establishes the obligation of all providers of services of the information society to have means that allow both the recipients of the service as well as the competent bodies, to access by electronic means, permanently, easily, directly and free of charge, certain information that we (Yachting Marbella) provide in this section.

Privacy Policy

Just so you know, our website, Yachting Marbella, uses “cookies”. By continuing to use our site, you’re saying you’re okay with this. But what are cookies?

  1. Functional Cookies:
    These cookies remember the choices you make on our site to give you a personalized experience. For example, if you make the text bigger, a functional cookie remembers that.
  2. Analytics Cookies:
    We use these cookies to understand how our website is being used, thanks to Google Search Engine and Analytics. This helps us know what we’re doing right and what we can improve. You can read more about this in Google’s privacy policy.
  3. Social Media Cookies:
    These cookies help you interact with social media networks like Facebook or Instagram directly from our site. Even if you don’t use these features, they might still collect some info, depending on your privacy settings on those networks.
  4. Managing Cookies:
    You’re in control. You can change your cookie preferences in your browser settings. For more info, check out the help pages for Firefox, Chrome, Opera, and Safari.

Terms of Booking

We accept the major credit cards and electronic payment methods.

To confirm, we’re asking for a 10% deposit of the total amount to be made via bank transfer or credit card for the reservation. The remaining balance can be paid in cash or by credit card on the day of departure. This is a standard procedure for many services.

Our Friendly Cancellation Policy

Unforeseen Circumstances
If you have to cancel due to unexpected events like Covid-19 restrictions, travel restrictions or etc, don’t worry!
We’ll happily refund your deposit.

Weather Conditions
If the weather decides not to cooperate and it’s choppy, rainy, or foggy, we’ve got you covered. Your safety and comfort are our priority, so we’ll refund your deposit.

3. Technical Glitches
Sometimes things don’t go as planned. If there’s a technical issue, like a boat engine failure, we’ll do our best to find an alternative that’s just as good, if not better, depending on what’s available. If we can’t make a change, you’ll get a full refund.

4. Change of Plans
If you decide to cancel for personal reasons, please note that the deposit is non-refundable.

We hope you understand and we look forward to serving you in the future!

Data Protection

We value your privacy and want to be clear about how we use your data.

What data do we collect?

When you book with us, we ask for your name, phone number, and email. We use this info to process your booking and keep you updated. Don’t worry, your credit card details are safe and only used for payment processing.

How do we use your data?

We keep a record of your bookings. We also use your data to improve our services and may send you updates and offers via email, but only if you’re okay with that.

Your rights

You can access, correct, delete, or object to our use of your data. Just send a request to us at info@yachting-marbella.com or contact us by phone +353861744265

How do we protect your data?
We’re committed to keeping your data safe. We use up-to-date technology like the SSL security protocol to prevent unauthorized access.

Changes to this policy

If we change this policy, we’ll let you know on our website. If we want to use your data in a new way, we’ll ask for your consent via email.

Remember, your data and privacy are important to us.
We’re here to make your experience as smooth as possible.